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Fortunately, affordable and reliable repair solutions are increasingly available, thanks to experts like Foundation Repair of CA.
An expert specialty construction company, Foundation Repair of CA offers superior construction and foundation repair services and products to homeowners, commercial property owners, and municipal corporations across Northern California. From uneven floors to sticking windows and tilting chimneys, its highly proficient team addresses various structural problems with its wide range of services that meet the highest quality standards.
Tailored services defined by fine workmanship are the hallmark of Foundation Repair of CA. Paying close attention to client requirements, it delivers structural installation and repair products and services with a personal touch.
“Our customer service is hard to match,” says Mark Phelps, owner and CEO of Foundation Repair of CA. “Our value proposition lies in wowing customers at the end of every project. We are never satisfied until they are.”
All specialists on the team are certified through Foundation Supportworks, a leading manufacturer of foundation and concrete repair products, with a network of the most knowledgeable and experienced contractors across North America. A local Foundation Supportworks contractor, Foundation Repair of CA leverages their professional training, industry research, and best practices to deliver solutions that benefit customers.
Making a Mark with Winning Products and Services
Foundation Repair of CA's products and services are offered in four categories––crawlspace drainage and encapsulation, foundation stabilizing and lifting, concrete restoration and repair, and seismic retrofitting. A majority of these products are patented, making it a prominent service provider in the marketplace.
Its crawlspace repair services help pump water out, seal it up, and protect it. An encapsulation treatment also protects the crawlspace from outdoor conditions and keeps moisture at bay. This is crucial to deter mold growth and maintain cleanliness.
Foundation Repair of CA performs warrantied foundation stabilizing and lifting to repair damages caused by foundation settlement, hydrostatic pressure, or soil washout. The team uses advanced hydraulic push piers to provide foundation support and permanently stabilize the structure on the existing foundation. Push piers are driven into the ground underneath the foundation until they reach the load-bearing soil or bedrock that can adequately support the building.
In one instance, Foundation Repair of CA engaged with a major hotel, Holiday Inn Express, to stabilize their foundation with push piers and helical anchors and ensure structural integrity. The hotel was formerly known as the Larkspur Hotel and was rebranded later.
With the help of SFA Design Group, an engineering firm with expertise in underpinning solutions, the Foundation Repair team installed 149 push piers and 40 helical anchors along the perimeter and the interiors of the building. Exterior and interior concrete was saw cut to install push piers, and interior floor boards were temporarily removed in order to install helical piers, all per the client’s expectations and the contracted geotechnical engineer’s recommendations. Floor boards were put back into place, and concrete was poured to replace the sections that were cut. Conducting Special Inspections, SFA Design Group reported that the work was "in conformance with the applicable workmanship provisions of the California State Building Code.” Over the years, the owner could achieve a huge return on their investment, selling the hotel for $28 Million.
When it comes to leveling and repairing sunken driveways, Foundation Repair injects structural polyurethane foam to fill gaps beneath the slab and lift it instead of pouring new concrete, which can be costly and cause issues.
Our value proposition lies in wowing customers at the end of every project. We are never satisfied until they are
The capabilities of these solutions were proven when an earthquake hit South Napa in 2014. The structural integrity of many properties in the area was affected due to foundation cracks and other damage. Homes equipped with Foundation Repair of CA’s seismic retrofitting solutions remained safe and undamaged.
Most products installed by the company are manufactured by Foundation Supportworks and are meticulously designed and tested by a team of structural and geotechnical engineers. Moreover, these products come with a nationally backed, transferrable warranty, further sharpening Foundation Repair's competitive edge in the market.
Experts at Work
Drawing on a decade of industry experience, Foundation Repair of CA has mastered the art of delivering remarkable customer experience. The company builds trust and rapport with clients while optimizing its service delivery process with the leading enterprise CRM, improveit 360, designed exclusively for the industry. Customers are provided with before and after analysis to determine the quality of its services.
Real estate evaluations are also a part of the company’s offerings. Expert evaluators intently listen to customer goals, whether purchasing or selling a property, and conduct a thorough inspection to produce a comprehensive report on the foundation and crawl space issues.
The team not only identifies the areas to be repaired but portions subject to damage in the future. For example, if a certain section of a crawl space is dilapidated, there is a high probability the remaining structure will undergo damage in the future. This analysis helps buyers ensure the property is structurally sound to make fair purchasing decisions.
In an industry where project timeline is a competitive differentiator, Foundation Repair of CA is known for its excellence in delivering services on time. Its dedicated in-house permit department stays on top of jurisdiction-specific requirements to timely obtain the permit. Some jurisdictions demand soils report to provide the permit. This requires hiring a geotechnical engineer and paying approximately $10,000 for a single report, which results in extra costs for customers. Foundation Repair of CA provides a third-party evaluation report with its products, helping customers seamlessly comply with the requirements in a cost-effective manner.
“What we do is highly specialized. We need specialty licenses from the state licensing board to perform this work. Our extensive industry experience helps us accelerate this process,” says Ben Brown, production field supervisor at Foundation Repair of CA.
Culture Entrenched in Excellence
What enables Foundation Repair of CA to demonstrate the highest level of proficiency is its nimbleness in addressing the needs of frontline staff, including consultants, and a strong focus on building the skill set of team members. Structural consultants go through six weeks of training once onboarded. They also receive an additional week of training from Foundation Supportworks. Online webinars are conducted to help them expand their product and inspection knowledge. Foundation Repair of CA has also partnered with Contractor Nation, a leadership and business coaching, marketing support, and sales training provider for home improvement contractors.
Steering ahead, the company plans to diversify its product portfolio with EverBrace, a wall restoration system designed to secure a structure with a damaged basement wall.
Geographic expansion is also a part of its roadmap. It aims to serve customers in San Luis Obispo County while strengthening operations in the Fresno area.
With over 12,000 homes under warranty, the company is keen on expanding its team with talented people and improving marketing programs with technology. New growth opportunities and possibilities are on the horizon, and Foundation Repair of CA is geared to leverage these while maintaining its winning streak.